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Don't take our word for it – read on to see what our residents and their families have said about Evergreen Place.
“As I drove by, I
always thought Evergreen Place looked so well cared for. When I stopped
to find out about moving a friend in, it was ‘happiness at first
visit.' Everyone was so helpful.”
“It has been more
than I hoped for. The setting is so family-like. The staff is
fantastic. They are all top notch. It seems like they become a part of
your family.”
“…I have
been thinking over the events of these past seven months that my mother
has been a resident at Evergreen Place . With her declining health, I
have come to realize how very important and precious your staff has
become to me…You all do more than a job! You embrace your
residents and their families with tremendous empathy and
compassion…Thank you seems inadequate, but I sincerely mean it
from the depths of my heart.”
“I just moved my
Godmother from Florida to Evergreen Place …Less than a week at
Evergreen, and she cannot say enough good things about how everyone
treats her. Her quote, ‘You know, they must only hire really nice
people here.'…I cannot say enough good things about the
experience. Evergreen Place staff makes everyone feel like one big
family.”
2007 Customer Service results: 100% of those responding to the annual customer service survey indicate
Evergreen Place met the goal of the H2O program.
For the 3rd year in a row "Would you recommend?"achieved a 100% - YES!
In a 2007 Customer Service Survey, the following responses were
given when asked, “What impressed you most about Evergreen Place?”
"Professionalism and attentiveness of staff"
"Kindness and Cleanliness. Homey Atmosphere"
"Attitude of all personnel. Excellent-very Helpful. Treat residents
with respect"
"Cost, accessibility of staff"
"I am very satisfied with living in Evergreen!"
"The decor and spaciousness. Very inviting"
"Cleanliness-Sun Porch! Evergreen Place was encouraged by our family
doctor"
In 2006, 100% of those responding felt
Evergreen
Place
met the goals of the H2O program,
an increase from 95% last year.
For the second consecutive year, “Overall Rating” and “Would
You Recommend?” achieved 100% satisfaction.
In a 2006 Customer Service Survey, the following responses were
given when asked, “What impressed you most about Evergreen Place?”
“Positive and knowledgeable and helpful attitude of
employees.”
“Friendliness and the desire of the staff to really help us.”
“Excellent staff and beautiful rooms, building.”
“Clean, nice atmosphere.
Staff are always pleasant and helpful.”
“Friendly, helpful staff; attractive surroundings.”
“Very clean. They
care about us. Friendly.”
“Beauty; available staff; cleanliness; friendliness.”
“Staff; appearance of facility; cleanliness; professionalism.”
“Bright and inviting; genuine concern exhibited by all.”
“You facility has been a life, family, marriage, and job
saver. What I mean is this, my personal
life, my family time, and my marriage have all benefited from my mom’s residing
at Evergreen. I can’t imagine what or
how I would be surviving without the peace of mind knowing mom is well cared
for. Oh, I forgot, my job has benefited
also. I love teaching and if mom wasn’t
living at Evergreen, I don’t know how I could teach and care for her too. Thanks.”
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